The Progress Of Order And Payment

1. Order

Customers can call (028) 3718 6649 - (028) 3622 5568 or hotline (0903 906 946) from 8h15 to 17h30 from Monday to Saturday (Vietnamese time) to order or visit website Paperartgift.com to get online orders.

Step 1: Register or sign in 

In order to use and buy goods, you need to register or sign in (if you have registered).

- (1): Select the language (English or Vietnamese)

- (2): Register


Step 2: Fill in the registration information

- Fill in the required information in the boxes marked with the red star


- After creating the account successfully, the website will display the message as shown below.



Step 3: Purchase

After choosing the product to buy, you do the following:

- (1): Select the quantity of the product 

- (2): Add to cart

- (3): Click the checkbox to go to the next step


Here, fill full of information:

- (1): Payment address

- (2): Press the “Continue” button to go to the next section

- (3): Delivery address

- (4): Delivery method

(5): Payment method – Note at this step, stick the box “I have read and agreed with“ Terms & Conditions "

- (6): Order confirmation



After order confirmation, the successful order notification will appear as shown below and if you want to buy more goods, click “continue” button.



2. Payment method

2.1. Cash (COD)

We do not currently apply this payment method, we will inform customers when we have the official information.

2.2. ATM card (Internet banking)

We have 2 domestic and foreign accounts:

Bank name: ASIA COMMERCIAL JOINT STOCK BANK (ACB)

Address: 442 NGUYEN THI MINH KHAI ST, WARD 5, DISTRICT 3, HCMC, VIETNAM

Swift code: ASCBVNVX

Name account:  PAPER ART VIET COMPANY LIMITED

Number account (USD): 180127349

Number account (VND): 160517929

The condition of paying ATM card with online payment support by Ngan Luong.

There are only 2 conditions of registering with the bank a payment service through SMS or TOKEN device, internet banking can be paid by online through the above system.

2.3. Visa/Master Card

Customers need to own a visa/master card of banks with their names.

After selecting a payment method through Visa/Master card, the system will move to the new payment interface of the banking system. Fill full of personal information. The system will move to the second form to complete the Visa/Master information that customers own.

When they fill full of information, the system will record the payment and inform them of the successful deal.

*Notice:

In case of purchasing and successful online payment but customers return goods (see more at Payment Method), Paper Art Gift will refund  the customers’ card which they use it to pay, the time is as follows:

- For ATM cards: The time of refunding from 7 to 10 days (except Saturday, Sunday and Public Holidays) from the time we receive the customers’ requests. If the customers do not receive their money, they contact the bank to resolve.

- For Visa/Master card: Customers receive 30 to 45 days from the time Paper Art Gift receives customers’ requests. If customers do not receive money at the time above, they contact the bank to resolve